Care

Repairs

Thoughtful care for a longer life. When a well-loved bag needs attention, our repair approach is designed to preserve its character, restore its function and help it stay with you for years to come.


Designed to last

Made to be worn, made to be repaired

Good materials and considered construction are worth maintaining. A careful repair can restore strength and function while respecting the shape, finish and history your bag has developed through use.

Every request is assessed individually so the work can be matched to the material, construction and condition of the piece.

What we can help with

Common repairs

What can be repaired depends on the design and condition of your bag, but these are some of the areas that can typically be assessed.

Stitching

Loose, worn or broken stitching around seams and construction points.

Hardware

Assessment of buckles, closures, zips and other functional metal components.

Straps & handles

Repair or reinforcement of frequently handled and load-bearing areas.

Edges & finishing

Touch-ups and restoration of worn edge finishing where appropriate.

Our approach

Skilled hands. A careful process.

Repair work starts with understanding how a piece was made. The material, construction, wear and intended use are considered before the appropriate repair method is recommended.

How it works

A simple, considered process

01

Get in touch

Share the issue and clear photos of the affected area.

02

Assessment

The request is reviewed and the available next steps are confirmed.

03

Repair

Once approved, the repair is carried out with care and appropriate materials.

04

Return

When complete, the bag is prepared to return to your rotation.

A longer story

Care extends beyond a single season

Repairing what can be repaired helps extend the useful life of a bag. It is a practical way to value the materials, workmanship and memories already invested in the piece.

Care at home

Small habits make a difference

Keep your bag dry and avoid prolonged exposure to direct sunlight, heat and rough surfaces.

Store it in a cool, dry place and support its shape when it is not in use.

If you notice damage, addressing it early can help prevent a small issue from becoming a larger repair.

Need a repair?

We’re here to help

Send us details about your bag and the issue you are experiencing. Availability, timing and any applicable cost can be confirmed after assessment.

Request a repair