Care
Repairs
Thoughtful care for a longer life. When a well-loved bag needs attention, our repair approach is designed to preserve its character, restore its function and help it stay with you for years to come.

Designed to last
Made to be worn, made to be repaired
Good materials and considered construction are worth maintaining. A careful repair can restore strength and function while respecting the shape, finish and history your bag has developed through use.
Every request is assessed individually so the work can be matched to the material, construction and condition of the piece.
What we can help with
Common repairs
What can be repaired depends on the design and condition of your bag, but these are some of the areas that can typically be assessed.
Stitching
Loose, worn or broken stitching around seams and construction points.
Hardware
Assessment of buckles, closures, zips and other functional metal components.
Straps & handles
Repair or reinforcement of frequently handled and load-bearing areas.
Edges & finishing
Touch-ups and restoration of worn edge finishing where appropriate.

Our approach
Skilled hands. A careful process.
Repair work starts with understanding how a piece was made. The material, construction, wear and intended use are considered before the appropriate repair method is recommended.
How it works
A simple, considered process
01
Get in touch
Share the issue and clear photos of the affected area.
02
Assessment
The request is reviewed and the available next steps are confirmed.
03
Repair
Once approved, the repair is carried out with care and appropriate materials.
04
Return
When complete, the bag is prepared to return to your rotation.
A longer story
Care extends beyond a single season
Repairing what can be repaired helps extend the useful life of a bag. It is a practical way to value the materials, workmanship and memories already invested in the piece.


Care at home
Small habits make a difference
Keep your bag dry and avoid prolonged exposure to direct sunlight, heat and rough surfaces.
Store it in a cool, dry place and support its shape when it is not in use.
If you notice damage, addressing it early can help prevent a small issue from becoming a larger repair.
Need a repair?
We’re here to help
Send us details about your bag and the issue you are experiencing. Availability, timing and any applicable cost can be confirmed after assessment.
Request a repair